If the address is right, a message is on its way with a link. It works for 48 hours (a password reset link: 1 hour).
If nothing arrives within a few minutes:
- Check the spam or junk folder, and in Gmail the Promotions and Updates tabs.
- Check the address you typed. For privacy we don't say whether an address has an account, so a typo looks the same as a sent message.
- Ask for a new one: on the website's overview, Send it again sends a new confirmation link; for a password, start again from Forgot your password?. Only the newest link works.
- Add our address to your contacts, then ask again.
"This link has expired or was already used. Ask for a new one.": links work once, and only for a limited time (confirmation 48 hours, password reset 1 hour). Ask for a new one.
Still nothing after an hour? Write to support@1kr.uk from the same address.