- "Sign-in failed. Check your e-mail and password; after many attempts, wait 15 minutes.": the e-mail or password is wrong. Check for typos and Caps Lock. If you forgot the password, use Forgot your password?.
- "Too many attempts. Please wait a few minutes.": after several failed attempts we pause sign-in for a while (up to 15 minutes) to protect your account. Wait and try again; resetting the password also works meanwhile.
- "That code didn't work. Try the newest code from your app.": with two-step sign-in, type the current code from your authenticator app; codes change every 30 seconds. A recovery code works too, once each. If no code ever works, set the phone with the authenticator to the automatic time.
Lost your authenticator and your recovery codes? Write to support@1kr.uk from your account's e-mail address; we'll check it's you before turning two-step sign-in off.
1krNote uses the same e-mail and password. 1krBlocker doesn't sign in with a password at all: it links with a code from the website.