Write to support@1kr.uk. For questions about your account, write from the account's e-mail address, so we can find it. In 1krNote you can also use Settings → Contact support.
Helpful to include:
- which app (1krBlocker or 1krNote), the phone model and the Android or iOS version,
- the app's version (in 1krBlocker: Settings → About 1krBlocker),
- the exact message you saw, and what you did just before.
Never send your password, two-step or recovery codes, AI keys or card details. We never ask for them. For a scam message, describe it or send a screenshot with personal details covered; don't forward texts with codes in them.
"This feature isn't set up on this server yet." on the website means a feature isn't available yet. Tell us which page you were on.